Welcome to CleAnt! These terms and conditions outline the rules and regulations for the use of CleAnt’s website and mobile applications.
Introduction
By accessing and using our services, you accept these terms and conditions in full. Do not continue to use CleAnt’s services if you do not agree with all of the terms and conditions stated on this page.
Services
CleAnt offers residential and commercial cleaning services through its mobile applications: CleAnt and CleAnt Worker. Users can select the type of service, schedule the service, and make secure payments through the app. CleAnt connects users with verified contractors who provide the cleaning services.
Eligibility
To use CleAnt, you must be at least 18 years old and have the legal authority to enter into these terms and conditions. By using CleAnt, you represent and warrant that you meet these requirements.
User Accounts
When you create an account with CleAnt, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.
Booking and Payment
When you book a service through CleAnt, you agree to provide accurate information regarding the location, type of service, and scheduling. Payments are processed securely through our payment gateway, Stripe. CleAnt does not store your financial information. Once the booking is confirmed, your payment will be processed, and you will receive a confirmation receipt.
Credit Card Payments
All credit card payments are handled through Stripe. By using Stripe, you agree to their terms and conditions. Stripe ensures that your financial information is encrypted and securely processed. CleAnt is not responsible for any issues arising from Stripe’s payment processing services.
Refunds
Users may cancel a booking up to 24 hours before the scheduled service time for a full refund. Cancellations made within 24 hours of the scheduled service time may be subject to a cancellation fee. Refunds will be processed through Stripe and may take 7-10 business days to reflect in your account.
Payment Failures
If a payment is rejected or fails, you will be notified promptly. It is your responsibility to provide valid payment information. Service will not be rendered until payment is successfully processed. Continuous payment failures may result in the suspension of your account.
Contractors
CleAnt verifies all contractors through background checks and training at CleAnt Academy. Contractors are independent service providers and not employees of CleAnt Technologies LLC. CleAnt is not liable for the actions or omissions of contractors.
Liability
CleAnt Technologies LLC will not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with the use of our services. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses.
Indemnification
You agree to indemnify, defend, and hold harmless CleAnt Technologies LLC, its officers, directors, employees, agents, and third parties from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney’s fees) arising out of or in any way connected with your use of our services or breach of these terms.
Changes to Terms
CleAnt Technologies LLC reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes signifies your acceptance of the new terms.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Florida. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Florida.
Contact Information
If you have any questions about these terms and conditions, please contact us at info@cleantservice.com.
For more information, visit our website at www.cleantservice.com.